Settings & History
Last updated
Last updated
The settings section of the app is designed with parents/guardians in mind! Here, you can easily manage your subscription, view logs, and adjust various settings. For added security, this area is "Parent Locked," accessible only through your Touch/Face ID or your device's passcode.
In the subscription area, you can effortlessly check your subscription details, view your purchase history and renewals, and manage your subscription settings.
If you decide to cancel your subscription, just click on "Cancel Subscription." This will lead you to your device's in-app subscription management options. For step-by-step guidance, you can refer to your device's specific documentation or manuals to ensure a smooth cancellation process.
If you have a billing issue, you can contact us on .
In the Settings & Limits area, you have the power to manage two important options:
Comprehension Level: Customize the user’s comprehension level based on age! This ensures that Hachi provides answers that are perfectly suited to the user’s understanding.
Max Questions per Day: Set a daily limit on the number of questions that can be asked. This feature helps encourage kids to take breaks from screens and explore the world around them!
With these options, you can tailor the app experience to fit your child’s needs while promoting healthy habits!
In the history section, you can check out a log of up to 500 questions and answers that have been generated. The features available include:
View History: Browse through the questions and answers (logs).
Specific Insights: Look at a particular question and its corresponding answer.
Reporting: If something seems off, you can flag a specific question/answer log.
Review Flags: See any questions or answers that have been flagged for your attention.
To report an issue, simply open the specific log and hit the Report button. This will send the log to our moderation team for review. Don’t worry—this log contains no personal info! We use these reports to fine-tune our safety features and improve how our AI responds.
We encourage reporting if:
An answer seems incorrect or misleading.
The response appears inappropriate for your child’s comprehension level.
It’s complete nonsense or totally unexpected!
Whenever a question is asked and an answer is generated, both undergo an automatic flagging system. This system checks for any potentially unsuitable topics or themes.
These flags give you, as a parent or guardian, a chance to see what your child is curious about and the answers they receive—which can help guide important conversations.
Remember, Hachi doesn’t block inappropriate questions outright. Instead, we assess the comprehension level to either suggest asking a grown-up or offer an age-appropriate answer.
we aim to get this right, we can’t catch everything, so if something slips through, please report it! Your feedback helps us make Hachi even better! 😊
If you have a different issue to report, you can reach out to us on .